Honest comparison
Medical Billing Cleveland vs EZClaim
Of every vendor in this category, EZClaim is the one we respect most: billing-only software with pricing actually published on its site, sold by a company whose support people are the brand. The differences are generational: how you try it, what the phone can do, and how the add-ons stack.
| Medical Billing Cleveland | EZClaim | |
|---|---|---|
| Free trial | Self-serve, start in minutes | None; schedule a consultation |
| Published pricing | Yes, flat plans | Yes, per user (rare and commendable) |
| Entry price | $79/mo flat (Solo) | $199/mo first user ($189 annual) |
| Extra client accounts | Included; unlimited on Billing Company plan | $40/mo per additional company file |
| Storage | Included, unmetered | 1GB included, then $3/GB/mo |
| Patient portal | Included | $19 per user |
| iOS app | Billing-first, denial alerts | No mobile app |
| Billing-only focus | Yes | Yes |
| Contracts | Month to month | Month to month |
| Support | Human, by email, app alerts after hours | Beloved, phone-first, M-F 9-5 Eastern |
| Track record | New, early access, founding pricing | Since 1997, 4.6/5 Capterra |
| Product generation | Modern web stack, fast UI | Aging: reviewers cite slowness and disconnects |
EZClaim details reflect its public pricing page, feature pages, and Capterra reviews as of July 2026. Verify current terms with EZClaim directly.
Where EZClaim is the better pick
Twenty-seven years of doing one thing builds real institutional knowledge, and EZClaim's support reputation is the best in the category: reviewers consistently describe fast, patient, human help. If phone support during business hours is your lifeline, if you want a vendor whose product has survived every industry transition since paper claims, or if you simply will not buy from a company younger than your practice, EZClaim is the safe version of the billing-only bet. Their partner ecosystem (TriZetto, Practice Fusion, WebPT) is also mature.
Where we win
You can try it without an appointment. EZClaim publishes its price, which we salute, but the path to using it still runs through "Schedule Your Consultation" and a gated demo video. Ours runs through a signup form. For a $199-a-month product, a sales meeting is a strange prerequisite; for ours, the trial is the meeting.
One price instead of a stack of meters. EZClaim's $199 headline grows in the fine print: $40 a month per additional client company file, $3 per gigabyte of storage past the first, $19 per portal user. A billing company with eight clients pays for eight files before anyone opens a claim. Our plans include unlimited storage, the portal, and client workspaces (unlimited on the Billing Company plan), so the number on the pricing page is the number on the invoice.
The phone is a workspace, not a wish. EZClaim has no mobile app at all. Denials that land Friday afternoon wait for Monday's desktop login. Our iOS app pushes each denial with the reason decoded and the deadline attached, which is worth more than any feature list the first time it catches a timely-filing clock.
A product from this decade. EZClaim's own reviewers, inside their 4.6 rating, mention the age: interface delays, connection drops, rigid reports. Software carries its era with it. Ours was built on a modern stack where speed is a feature, and the difference shows up hundreds of times a day in an operator's hands.
The honest bottom line
EZClaim proved the market we both believe in: billers want billing-only software at a published price. They are the trusted incumbent version of that idea; we are the modern one with a real trial, an app, and no metered add-ons. If support-by-phone and tenure decide it, choose them. If you would rather judge the product by using it tonight, that option only exists on one side.
Both prices are public. Only one trial is real.
Thirty days with your actual claims, no consultation to schedule.
30-day free trial · No credit card · No sales call